Right of withdrawal

Right of withdrawal for consumers

Consumers have the right to withdraw from this contract in accordance with the following conditions, where consumers are any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

 

You want to give something back?

  • usethis linkto register your return.
  • The return period ends 14 days after receipt of the goods.

 

To exercise the right of withdrawal, you must inform us (HÄNG Tullius & Hommel GbR, Markt 5, 52146 Würselen; Tel: +49 15906122191; E-mail: info@we-hang.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Please note that we will examine all goods for damage before issuing a refund.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You will only have to pay for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

  • To: HÄNG Tullius & Hommel GbR
  • I/we hereby revoke () that of me/us () concluded contract for the purchase of the following goods ()/the provision of the following service ()
  • Ordered on ()/received at ()
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if notification is on paper)
  • Datum

(*) Delete where not applicable.